Notice: Credit Card Payment Issues for the Online Tickets Purchases｜February 26, 2026

We are currently experiencing an issue that prevents some customers from registering a new credit card or completing online ticket purchases.

Previously registered credit cards and other payment methods may continue to function as usual. If you experience difficulties, please try again later.

We are working to resolve this issue as quickly as possible and will update this page once it has been fixed.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Contact: onlineticket@benesse-artsite-naoshima.zendesk.com