Cancellation Policy of online tickets for Chichu Art Museum
and Teshima Art Museum

Chichu Art Museum and Teshima Art Museum sell online timed tickets to reduce waiting times and crowds on the islands, optimize the viewing environment, and prevent the spread of infectious diseases.
We have been unable to accept cancellations, changes, or refunds after the purchases are completed, but due to the changes of the booking system, cancellations are now be acceptable.

Cancellation available From December 2nd, 2021
Facilities Chichu Art Museum and Teshima Art Museum
Cancellation available
From December 2nd, 2021
Facilities
Chichu Art Museum and Teshima Art Museum

The changes to the reservation system are as follows.

Before After
Cancellations (Refunds) Not possible.
* Except for temporary closures due to the circumstances of the museums.
Available on the booking system until 12:00a.m. (JST) of the day of your visit.
* Refunds are available as before for temporary closures due to the museum circumstances.
Changing the date /time of the ticket Unavailable. Unavailable. (Please make a cancellation for your ticket and re-purchase for a new ticket.)
Before
Cancellations (Refunds):Unavailable .
* Except for temporary closures due to the circumstances of the museums.
Changing the date /time of the ticket:Unavailable .
After
Cancellations (Refunds):Available on the booking system until 12:00a.m. (JST) of the day of your visit.
* Refunds are available as before for temporary closures due to the museum circumstances.
Changing the date /time of the ticket:Not possible. (Please make a cancellation for your ticket and re-purchase for a new ticket.)

For more details, please check the booking website of each museum.

We look forward to your visit.